Shipping & Returns

Returns Policy

Birds are susceptible to disease and some of their illnesses can be very contagious. Due to this we can not accept returns. This is to protect the health of your Bird. If there is an issue with your order (damage, loss, etc) please contact us and we will make it right. Shipping charges are non-refundable unless it is our mistake.

If you have an issue with an item, please Contact Us with your order number and details about the product.


We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

There is a minimum of one pound for all shipments.